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You can check and update details on the user’s subscription via Admin login https://console.custom.mt/admin/.

The subscription options are available in the Subscription section.

To view or update the terms of the subscription, click on User subscriptionss, then type the user’s email in the Search field.

You will see the line with the user’s subscription, click on the name to open the entry.

Limits

You will see details containing information on the limits available for the user.

Character count: Number of characters available for the subscription period. -1 stands for unlimited usage.

Used character count: Number of characters used for the current subscription period.

Models count: Number of models available for the subscription period. -1 stands for an unlimited number of models available.

Template count: Number of models available for the subscription period. -1 stands for an unlimited number of templates available.

Best engine evaluations: Defines if the user has access to the Best Engine service. -1 stands for the enabled access.

Administration

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Is active: Specifies whether the account is active or not.

Refresh date: Specifies the date and time when the subscription will be renewed.

Is basic: Specifies whether the subscription is a basic one (available through the main site) or an enterprise edition (created for a specific user).

Is limited providers: Defines if the user has access to limited providers or if the whole set is available.

Active stock providers: Defines what stock MT providers will be available for the user.

Active custom providers: Defines what custom MT providers will be available for the user.

Is subscription warning sent: If the subscription is to be canceled for some reason, a notification mail is sent. When checked, it means that the email had been sent.

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Staff status: Designates whether the user can log into the admin site. Enabled for the employees of http://Custom.MT with admin rights.

Active: Designates whether this user should be treated as active. Unselect this instead of deleting accounts.

Is logged: By default, it is No. Change to Yes when there are some issues with translation to make the debugging easier. The log can be downloaded here https://console.custom.mt/admin_features.

Is db logged: By default, it is No. Change to Yes when there are some issues with translation to make the debugging easier. The DB log can be used for specific requests, not to be enabled for longer period of time.

Acces to TMX cleaner: Defines whether the user has access to the TMX Cleaner service.

Access to GPT Processing: Defines whether the user has access to the GPT Processing service.

Acess to Google glossary: Defines whether the user has access to the Google glossary service.

Access to Best Engine: Defines whether the user has access to the Best Engine service.

Is email confirm: Shows whether the user confirmed their email after subscribing. Can be set manually to Yes if there are any issues with the automatic email confirmation.

Auto Charge: When the checkbox is checked, the saved card will be used for automatic invoicing.

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