You can check and update details on the user’s subscription via Admin login https://console.custom.mt/admin/.
The subscription options are available in the Subscription section.
To view or update the terms of the subscription, click on User subscriptionss, then type the user’s email in the Search field.
You will see the line with the user’s subscription, click on the name to open the entry.
Limits
You will see details containing information on the limits available for the user.
Character count: Number of characters available for the subscription period. -1 stands for unlimited usage.
Used character count: Number of characters used for the current subscription period.
Models count: Number of models available for the subscription period. -1 stands for an unlimited number of models available.
Template count: Number of models available for the subscription period. -1 stands for an unlimited number of templates available.
Best engine evaluations: Defines if the user has access to the Best Engine service. -1 stands for the enabled access.
Administration
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Is active: Specifies whether the account is active or not.
Refresh date: Specifies the date and time when the subscription will be renewed.
Is basic: Specifies whether the subscription is a basic one (available through the main site) or an enterprise edition (created for a specific user). If the checkbox is checked, the subscription will be visible for all users in the Subscription section. If it is disabled, the subscription will be visible only if it is active at the moment.
Is limited providers: Defines if the user has access to limited providers or if the whole set is available.
Active stock providers: Defines what stock MT providers will be available for the user.
Active custom providers: Defines what custom MT providers will be available for the user.
Access to Prompt Studio: Defines if the user has access to the Prompt Studio.
Access to Human in the loop: Defines if the user has access to the functionality that allows post-editing of the translated text, which can be done in external resources: TMS, CAT tools, sending a link to the editor’s email.
Is subscription warning sent: If the limits are about to be used up, a notification mail is sent. When checked, it means that the email had been sent. Do not check this checkbox manually, it is a system parameter.
