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Refer to this article Templates to guide you throught this process.throughout this process.
Template count limit error
The issue is related to the unpaid subscription. Please check your card balance or bank statement to make sure the transaction was successful.
400 Error code
While testing Custom.MT API translation with Postman, the 400 Bad Response error appears.
Go to the Authorization tab, and choose API Key type from the dropdown menu.
Input your API Key from the Credentials tab in Custom.MT - Credentials , and Add to Header option below.
The value for the Key filed: token.
...
Go to Body.
Use POST: https://console.custom.mt/translation/translate
{
"text": [
"your text"
],
"template_name": "your template name"
}
...
The issue should be solved.
Error when uploading the DeepL glossary
Please see below an example of the Glossary. Make sure the glossary is saved in UTF-8 format and it has the following structure:
The first column is the source
The second column is the target
The first row is reserved for the language codes
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It is recommended to use Google Chrome for uploading the glossary, so if you face any issues, try switching to Google Chrome.
Trados
Token is invalid
In case you have the error from the screen below, follow the suggested steps to solve the issue.
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| Note |
|---|
Very important settings: Language Pairs - All Language Pairs - Translation Memory and Automated Translation - Search section. Uncheck the checkbox Look up segments in MT even if a TM match has been found. |
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Trados Studio 2022 (SR2)
The 2022 SR1 plugin should be compatible with the SR2 version as well.
GPT
How to use your personal API Key from OpenAI
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If GPT throws an error (unavailable, returns an empty response or an incomplete response), the console will make up to 5 attempts to receive the translation, after, if the issues still persist, it will return empty lines and continue working with another chunk.
I am using a Translator subscription. Can I use GPT-4 from OpenAI as a Custom Engine?
Translator Subscription that does not include an option to use Custom models. The MT character limit that is included in the subsciption price only include stock versions of MT providers. If you would like to use OpenAI as a Custom Engine, it is recommended to upgrade your subscription.